Privacy policy

Privacy policy

Privacy Policy

1. Purpose

This Privacy Policy aims to provide the user (hereinafter, the Data Subject) of this website with the URL www.beatrizhoteles.com(hereinafter, the Website) with information regarding the processing of their personal data provided voluntarily via telephone, postal mail, email, or by completing any forms published on the Website. This is in compliance with Regulation (EU) 2016/679 (GDPR) and the Spanish Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights.

2. Acceptance

Any Data Subject who continues to use the Website after reading this Privacy Policy shall be deemed to accept its contents and the processing of their personal data for the purposes indicated herein. If the Data Subject does not agree with this policy, they must leave the Website.

3. Mandatory or Voluntary Nature of Data Communication

The Data Subject is not obliged to provide personal data to access the Website. However, if a form is completed, fields marked with an asterisk (*) are mandatory as they are necessary to fulfill the purpose of the data collection. All data provided must be accurate, up-to-date, and correspond only to the Data Subject’s own identity, unless third-party consent has been obtained.

4. Data Controller

The Data Controller may be any of the following entities, depending on which one the Data Subject contacts:

• GUIDEBRIDGE CALELLA SL. (Hotel Calella by Beatriz)

  • Registered Office: Passeig Ses Roques, 33, Calella (SPAIN).

  • Email: info@hotelcalellabybeatriz.com | Tel: +34 91 088 16 87
• INVERSIONES HOTELERAS TOLEDO S.L. (Hotel Beatriz Toledo Auditórium & Spa)
  • Registered Office: Carretera de Ávila Km. 2.7 - 45005 Toledo.
  • Email: incidencias.lpd@beatrizhoteles.com | Tel: +34 925 26 91 00

5. Legal Basis and Purposes of Processing

• Pre-contractual measures:To manage bookings via the "Reservations" form.
• Consent:To manage inquiries via "Contact" or "Request a Quote" forms, or participation in recruitment via "Join our hotels."
• Commercial communications:To send electronic offers/promotions based on the Data Subject's consent.
• Legal obligation:To maintain a suppression list if the Data Subject objects to receiving commercial communications.

6. Data Subject Rights

The Data Subject may exercise the rights of access, rectification, erasure, restriction, objection, and portability, as well as the right to withdraw consent and the right not to be subject to automated decision-making. Requests should be sent in writing to the addresses mentioned above. You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD).